We are recruiting for a Customer Service Representative to join a dynamic team in Hawes.
If you're organised, have excellent communication skills, and enjoy helping customers, this role could be perfect for you.
Key Responsibilities:
- Answering incoming calls and assisting with customer inquiries.
- Taking and processing inbound orders.
- Handling customer product queries and managing order follow-ups.
- Monitoring the inbound email address and responding to customer queries.
- Entering and processing export, glazing, and imprint orders.
- Processing returns and issuing credits.
- General office duties to support the team.
About You:
- Strong communication and problem-solving skills.
- Ability to manage multiple tasks efficiently.
- Attention to detail when processing orders and handling customer requests.
If you're looking for a rewarding role with a competitive salary and the opportunity to contribute to a friendly office environment, we'd love to hear from you!