Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The Company
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
As they are a thriving sales assistant, customer service and marketing company, who are due to open new locations soon, they have opportunities available within their ever-expanding sales assistant and customer service team!
If you are looking to kick start your career as a sales assistant, our client wants to invest in your development!
They pride themselves on a high standard of sales assistant product coaching and mentoring whilst providing their clients with new long-term customers.
Are you looking for your next role within Customer Service?
Is providing an excellent level of service to both internal and external Customers your passion?
Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development.
Zachary Daniels are pleased to be working with a national and successful organisation who are looking for a customer service professional to join their passionate team.
Working for this exciting company, this will offer you the challenge, pace.
This is a fantastic opportunity for an enthusiastic individual who is looking to start their career or a candidate who is looking to build on their existing experience within a larger company.