A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Resolve customer issues and complaints in a timely manner.
General
Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor.
The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems.
Assisting in the Customer Service Department with a wide range of administration and sales support tasks.
Liaising with customers via telephone and email and understanding their individual wants and needs.
General
A friendly Customer Service Assistant with excellent communication skills is required to join this growing local Company, there will be plenty of opportunity for progression available for the right person.
We're delighted to be working with a long term client of ours in their search for a Customer Service Administrator to join them on a full time, permanent basis.
Main duties will include
Speaking with customers on the phone and via email.