As a Customer Service Agent, you will engage with customers over the telephone, addressing their questions, resolving any complaints and providing essential support or their account.
Sales Assistant - Immediate starts available - Birmingham
Our client is currently recruiting for sales and customer service assistants due to their recent expansion and high client demand.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can-do attitude.
Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
As Customer Support & Sales Administrator, you will play a crucial role in ensuring smooth customer experiences and supporting the sales operation.
Our client, a long-established, expanding software & technology provider, is seeking a Customer Support & Sales Administrator to further strengthen their team based in the Black Country region.
This is an exciting role that combines customer support with sales administration and makes it ideal for a proactive, detail-orientated and outgoing individual.