Posted by Connect Recruitment Consultants Ltd. • £25K/yr to £27K/yr
Customer Care Specialist
To contribute to the delivery outstanding customer service to all customers through the provision and collation of timely and accurate information and the completion of all relevant transactions.
Through day to day transactions ensure compliance of all regulatory requirements and industry standards.
Our client is a prestigious, blue-chip company are looking for a candidate who can handle their customer queries regarding the end of their contract renewals.
My client is seeking a Customer Service Exceutive to join their team ASAP.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
Our client is looking for a Customer Service Administrator who will provide assistance to the Legal team by processing all claims and ensuring compliance of all regulatory requirements and standards.
Main Responsibilities
Process proposals and entering customer personal details and quote figures.
Log and issue correspondence to all letters received.