Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey.
Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.
Responsibilities and Duties
Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction.
We are recruiting for an experienced Project Administrator to join a thriving organisation which prides itself on a providing a 5-star service, which is reflected in their glowing customer reviews.
This role is pivotal to the business as you will provide administrative support to the Sales team.
Benefits
Hybrid working, commission opportunities, free parking, 29 days holiday
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
Our client is now seeking a Administrator , Your role will involve day-to-day co-ordination of customer accounts on an administration level as well as being responsible for all supply chain/procurement activities within a designated product group.