Customer Service Administrator
Location
: Portsmouth
Salary:
£26500.00- £27000 per annum with a view that this will increase
Plus, fantastic benefits which include but are not limited to
- Holiday pay
- Free car parking
- Fantastic progression opportunities
- Pension
Hours of work:
08:30am – 17:30pm
Start Date
: Immediate start available
This is a temporary to remain permanent after 13 weeks position
Dynamite Recruitment is proud to be working in partnership with a very well-established business in Portsmouth who offer a specialist service to their customers.
Our client is looking to recruit a Customer Services Administrator to join their long-established team to enhance the development of the department.
Your main responsibilities as a Customer Service Advisor are as follows:
- Liaise with customers with their enquiries via email and on the telephone.
- Provide progress updates and information in a polite and professional manner via email and the telephone.
- Liaising with third parties both internally and externally
- Full range of administration tasks including data processing, KPI reporting, updating the internal data management system.
- Handle queries and complaints in a professional nature in line with company procedures
- Completing general administration.
The ideal Customer Service Administrator will have:
- Previous experience in a customer service / customer focused position
- Good administration skills and experience
- Strong attention to detail
- Excellent communication skills
- A professional and polite "can do" attitude.
To be considered please submit your CV asap