The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.
We are seeking a customer service professional to provide exceptional customer service and technical support.
The role involves analysing and solving issues raised by customers and clients, handling queries professionally, and escalating complex issues to software suppliers.
This position is ideal for someone who enjoys problem-solving, is a self-starter, and can work effectively both independently and as part of a team.
My client is currently seeking Customer Liaison Officers to join their Customer Services Team and provide exceptional administrative support and customer service.
Do you have strong administration & customer service skills?
Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will