Customer retention includes calling existing customers for annual renewals.
Due to expansion and increasing sales, we are looking for enthusiastic and self-motivated persons who have a positive can-do attitude with excellent communication skills to join our team.
Our client are leading a leading manufacturer and distributor of specialist medical devices to hospitals and other healthcare institutes in the UK and Europe.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Posted by Macildowie Recruitment and Retention • £13.50/hr
Duties of the role will include
Assess and triage all enquiries to identify the most appropriate customer service pathway.
To be the first point of contact for all incoming enquires including answering the telephones, proactively managing the joint inbox and log and record enquiries onto the system ensuring an accurate audit trail.
General
My client a top employer in Nottingham is looking to recruit a temporary business support officer at their offices in Arnold.