Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, are seeking Customer Support Executives to support the growth of their business.
Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience.
As a Customer Operations Executive, you'll contribute to the support of a portfolio of B2B clients in the Energy and Water sectors.
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.
The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.