Role
: Customer Service Administrator
Location
: Glasgow (Office Based)
Salary
: £25,000-£26,000
Pertemps are recruiting Customer Service Administrator to work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary £25,000-£26,000.
We are open to speaking with anyone from a Customer Service or Call Centre background.
Responsibilities
:
- Taking inbound calls from customers
- Providing quotations and processing orders
- Operating and maintaining spreadsheets
- Liaising with internal departments and external stakeholders
- Producing weekly reports
- Raising contracts and discussing with customers
About You
:
- Proven track record within a Customer Service environment
- Experience of working in the hire industry would be advantageous
- The ability to work effectively under pressure and prioritise your workload
- The ability to meet deadlines
- Strong attention to detail and be highly organised
- Effective communication skills, both written and verbal
- Proficient skills in MS Office packages including Excel and Word
Benefits
:
- Salary of between £25,000 - £26,000 dependent on experience
- Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
- Great additional benefits including staff incentives and loyalty holidays
- Employee Welfare Fund (company funded social events)
- Access to in-house Learning & Development team