This permanent position is well suited to an individual who is passionate about providing a high standard of Customer Service and is looking to advance their career whilst gaining hands-on experience in a thriving and supportive workplace.
Due to continued growth within our company, we have an exciting opportunity for a Order Packer/Customer Service Assistant to join the enthusiastic team.
It is a diverse role with tasks varying from day to day.
To support this and future expansion they now seek an experienced Head of Customer Support.
The role will be accountable for the leadership of the Customer Support function with a focus on the planning and implementation of a strategy to enhance and build on existing services; and team development.
Our client is an established SaaS business, the market leader in its sector, with exciting growth plans.
Posted by SNG Formerly Sovereign Housing Association • £30K/yr to £35K/yr
General
We have an opportunity for a Full Time Income Officer to join our Customer Accounts team in Christchurch, covering parts of Hampshire and Southampton areas.
You'll work hybrid, 2 days in the office, from home and onsite with customers.
The role
As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice, and preparing applications for court.
In this role, you will work closely with our valued clients to understand their challenges and use our existing solutions to enhance their customer and user experiences.
Our client, a rapidly growing organisation, is seeking a proactive and organised Customer Account Manager to oversee key customer accounts and deliver exceptional service.
You will be responsible for managing day-to-day operations, ensuring customer satisfaction, and building strong relationships with clients.
Key Responsibilities
Take ownership of individual customer accounts, managing daily activities and ensuring seamless service delivery.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Join our client, a leading retail provider, as a Telephone Sales Advisor!
If you have a passion for sales and a knack for building strong customer relationships, this is the role for you.
With a competitive OTE salary of £35,000-£40,000, plus great benefits, this permanent position offers an exciting opportunity to take your sales career to the next level.
Posted by Jam Management Consultancy Limited T/A JAM RECRUITMENT • £60K/yr to £70K/yr
Our clients are looking for a focused, customer-driven professional to join their team as a Customer Success Consultant.
As a Customer Success Consultant, you will collaborate across multiple functions to drive client success.
In this role, you will work directly with our valued clients, understanding their challenges and leveraging our solutions to enhance their customer and user experiences.