A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
They are looking for someone who has excellent communication skills, attention to detail and strong administration and customer service skills .
There are a number of different opportunities for progression.
Nouvo Recruitment are working with a local organisation who are going from strength and strength for which this is a really exciting time to join such an innovative team.
My client is looking to expand their Account Management team, you will be working closely with 2 Customer Service Account Managers and 2 Sales Administrators, all reporting directly to the Head of Account Management.
The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner.
Reporting to the Customer Service Team Leader, you will play a crucial part in addressing customer concerns and maintaining high levels of satisfaction.
Our client, a thriving garden Centre, is seeking a Outdoor Plant Department Manager to take part in and assist with the organisation of activity geared towards increasing the success of the Centre and to achieve the Centre's established goals and objectives.
Deliver excellent customer sales and service.
Develop, motivate, and lead the team as well as monitoring their performance and ongoing training.
They are at the forefront of quality and service-driven component distribution, setting the standards now and anticipating future trends to ensure their services are aligned to their customers' business.
My client is an established and growing global organisation that works within the electronics distribution sector working with clients within the Defence, Aerospace, Automotive and Medical sectors.
Employing nearly 200 people worldwide and with a turnover of £125million, this is truly an exciting time to be part of this dynamic company.