Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.
What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?
How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?
Our client is offering the opportunity to join their business on a temporary 6 month contract.
We are working with a company who are looking for a Case Manager (complaints) to join their team in Glasgow, on a salary of £29,000- £31,000.
This role is important in supporting service excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
This role is important in supporting the service Excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
The ideal candidate will act as first point of contact for the company's Commercial and Corporate customers across a range of channels including, voice, email, and secure messaging.
Posted by Hays Specialist Recruitment Limited • £45K/yr to £53K/yr
Your new role
Your new company
Hays are delighted to be partnering with a highly reputable organisation based in Glasgow City Centre who are looking to appoint an HR Manager to their People Services team.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Hours per week: Monday to Friday - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week
Travel Customer Support Executive -A successful cruise/travel company are recruiting for a Travel Customer Support Executive to join their expanding travel team offering a salary £24000 .This role will combine customer service and administration and will be assisting clients with both pre and post travel queries, including amendments and changes and also adding any additional services to the booking both over the phone and by email .
This role will be working on a small shift pattern Mon-Fri 9am-5.30pm or 10.30am-7pm(approx.
2 late shifts per week) and will include 2 weekends over a 6 week rota.