As a Customer Service Advisor you will be the first point of contact for customers.
You will provide a professional and first class service at all times by answering in & outbound calls, live-chats and emails and manage customer complaints and queries.
A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.
Working in their busy customer service team you will act the first point of contact for existing customer needs.
The role
Delivering excellent customer service via phone and email.
Posted by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing • £28K/yr to £30K/yr
You will need to ensure proper process is followed and will need to manage customer expectations in a fast-moving environment.
Account Manager - Working for a rapidly growing client based in Coventry - Salary £28,000 - £30,000pa dependant on experience - 1 day working from home plus excellent company benefits!
The jobholder will ultimately be responsible for providing end-to-end support to all customers with warranty claims and will own the warranty process from start to finish.
My client is a leading name in the market, specialising in reliable "last mile" delivery of essential replacement parts to the global field service industry.
In today's digital landscape, companies must prioritise outstanding service delivery to meet increasing customer expectations.
They offer comprehensive supply chain solutions used by numerous large businesses across the UK and internationally.
Our high-growth client is looking for a Manager who leads from the front, delivers outstanding service and consistently goes above and beyond for their customers.
We're on the lookout for passionate Managers with a background in Retail, Hospitality or Leisure!
If you're looking for the ultimate career opportunity that allows you to side shift from retail into a different industry without making compromises, then continue reading...