You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
Contract term: 12 months FTC
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey.
You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment.
This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.
The role of the customer service executive is key to the success of our business as the first point of contact and could be the first time that our client's customers have had contact with the business.
Salary Range
Up to £25,000 depending on experience.
General
Our wonderful client in Dorking who has doubled the size of the business in the last 18 months and have plans to increase their growth further.
Summary Have you got great customer service skills?
With engaging stories to tell, there's always something to share with our visitors, and as part of a team that works across Leith Hill Place and Tower it is our job to make sure we're doing just that throughout our 2024 season.
If so, we'd love you to bring your skills to the biggest conservation charity in Europe.
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
Work Arrangement: Hybrid
Are you a visionary leader with a passion for transforming customer experiences?