You will be the first point of contact for customers entering the shop and will be responsible for answering phone calls and emails in a timely manner.
I have an excellent opportunity for a bright and bubbly individual to join a small but ever-expanding Business in the Birmingham area.
The ideal candidate will have the ability to work off their own initiative and prioritize workload.
General purpose is to provide the company's clients with the best customer service and management work carried out post completion.
Alma Personnel are pleased to announce that they have been instructed by their Birmingham based client to recruit for an experienced Customer Service Co-ordinator.
This position is being offered on a temp to perm basis.
Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.