My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
Customer Support Associate - Temporary Ongoing (Office Based)
As a Customer Support Associate, you will be part of a flexible, multi-skilled, and continuously improving team providing exceptional customer service to both internal and external customers from order input through to order fulfillment.
£11.44 per hour, 37.5 hours per week (Between 9am - 6.30pm Mon - Fri, predominantly 10am - 6pm with a 1 day 10.30am - 6.30pm shift every 2/3 weeks)
We're an experienced team of IT professionals based in the West Midlands.
Not only do we have the experience but we have the expertise too, so you don't need to be IT literate.
We grew up around IT and have a great understanding of the common problems, as well as the high-impact issues which can occur when dealing with larger IT systems.