You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
Joining us as a Customer Assistant is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this is the start of a new career with us.
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
Posted by Enterprise Mobility • £12K/yr to £160K/yr
We're Enterprise Mobility.
A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car.
With a $35 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today.
Executive Assistant duties for an Executive/team including: calendar/meeting coordination, travel planning and expenses, correspondence and office administration, occasional help with personal logistics issues.
Demonstrates excellent judgement, problem solving, verbal and written skills to effectively communicate with internal and external clients.
Possesses strong interpersonal skills in dealing with all levels of management and different cultures, develops relationships within the organization and learns the formal and informal organization structure to assist in goal achievement Handles department and Company sensitive information with discretion to ensure confidentiality.