If you're a skilled listener who has the ability to efficiently resolve issues, then we want to hear from you as our client is growing its customer service team by hiring a dedicated Complaints Handler.
A great career move for a customer-focused Complaints Handler, this position will play a key role in enhancing the customer journey and is suited to a candidate who can strike the balance and enjoys delivering outcomes that benefit both the customer and company.
Founded over three decades ago and headquartered in Birmingham, this manufacturer and retailer has grown organically and now serves customers across the UK.
Posted by CCR Recruitment Group • £23K/yr to £24K/yr
Monday to Friday 8 - 5pm
We are looking for someone who loves working with customers, who enjoys working in a fast-paced team and who pride themselves on doing the best they can for each customer.
The Customer Excellence Team are committed to the delivery of exceptional customer service.
Start a fresh new career in Birmingham with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule 5 full days a week Mon-Sat, no rota, shift patterns or covering for other assistants.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
This family owned & operated Jewellery enterprise has enjoyed many decades of customer service delight.
One of the first to specialise in selling collections of in-stock engagement, wedding, and eternity rings; alongside offering a whole host of jewellery after sales services.
Their store has long been recognised as being a destination where the customer has always been king and it is this sentiment & service reputation that is so rightly trade envied.
Enterprisingly our client recognised a trading niche that deserved a higher profile within Birmingham's Historic Jeweller Quarter.
This has presented the opportunity for their clientele to embrace bespoke jewellery design creating a future jewellery wear vision that matches their personally held aspiration.
Recommending suitable product ranges to the client as per their specification (dimensions; budget);.
Personally, greeting the clients upon entry to the showroom;.
Job Outline
Working as part of the Solihull showroom team, you will be responsible for actively approaching clients and assist them, identify requirements and suggesting appropriate solutions from our products range to meet their requirements and aspirations.