Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Are you available immediately and looking for temporary work in the Guildford area?
The role will involve answering a high volume of calls via a busy switchboard, taking and passing on accurate messages, responding to branch emails, managing branch appointments, meeting and greeting clients and any other general office support when required.
Office Angels requires a Weekend Receptionist to cover for the next 3 months, starting ASAP for our client based in Guildford.