Are you a Customer Service Advisor looking to join a pioneering healthcare logistics company in a purposeful role?
You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750 pro rata, FTC June 2025 at our site in Haydock and client site in Runcorn.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
We are currently looking for people either with an excellent customer service background with knowledge of digital banking, or with a passion to build a career in customer service.
Monday to Friday 35 hours per week
Weekly shift rotations: 8am - 4pm, 9am to 5pm, 10am to 6pm, 11.00 to 7pm and 12pm to 8pm ( 1 hour lunch), 2 x ten minute comfort breaks.