You will be our customer's first point of contact and ensure they receive a timely, accurate and positive response to their contact with Octavia achieving performance targets and high rates of satisfaction.
We are currently seeking a Customer Experience Advisor to join our Customer Contact Team on a 6 Month FTC contract, supporting our wider Housing Management Team.
We are looking for people to be part of the team which proactively manages all incoming customer contacts by telephone, email, in writing, the web, self-service portal and social media.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.