We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers.
£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits
The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am - 6:00pm and 12:30pm - 9:00pm.
Customer Service Advisor's Core Duties
- Manage and screen incoming calls, and forward them on appropriately
- Welcome and greet customers
- Show customers around
- Present the products to potential customers and answer questions
- Support in the organisation of customer events and launches
- Provide logistical and administrative support
- Be professional and courteous at all times
- Oversee the tidiness and cleanliness of the studio
Customer Service Advisor's Skills Required
- Educated to A-level standard (preferable)
- Experience working with premium brands; luxury retail, high end catering or hotels
- Experience in face-to-face customer care and premium hospitality
- Good team working experience
- Outstanding communications and interpersonal skills
- Confident and polished speaker
- Best-in-class customer service skills
- Ability to multi-task
- Driving licence (class B) and driven for over 2 years
- Ability to work 5 days per week covering Monday to Sundays on a rotation basis
Are you enthusiastic about the Customer Service Advisor job? Send us your CV in a Word format today.