We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Posted by Macildowie Recruitment and Retention • £23K/yr
General
The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support.
The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.
THE OPPORTUNITY
Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.
Posted by Macildowie Recruitment and Retention • £24K/yr to £28K/yr
Role Overview
The Customer Service Assistant will be responsible for providing timely assistance to customers, managing inquiries, processing orders, and ensuring overall customer satisfaction.
About the Company
They are currently seeking a dedicated Customer Service Assistant to enhance their customer experience and support their operational team.
This well-established company that is recognised for its commitment to high-quality products and exceptional customer service.