Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all.Key Responsibilities
Purpose of the RoleThe main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants.
Reception area is kept clean, tidy and welcoming and to five star audit standards.
Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
Our London based client is currently recruiting for sales and customer service assistants due to their recent expansion and high client demand.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
You will be our customer's first point of contact and ensure they receive a timely, accurate and positive response to their contact with Octavia achieving performance targets and high rates of satisfaction.
We are currently seeking a Customer Experience Advisor to join our Customer Contact Team, supporting our wider Housing Management Team.
We are looking for people to be part of the team which proactively manages all incoming customer contacts by telephone, email, in writing, the web, self-service portal and social media.
You will be our customer's first point of contact and ensure they receive a timely, accurate and positive response to their contact with Octavia achieving performance targets and high rates of satisfaction.
We are currently seeking a Customer Experience Advisor to join our Customer Contact Team on a 6 Month FTC contract, supporting our wider Housing Management Team.
We are looking for people to be part of the team which proactively manages all incoming customer contacts by telephone, email, in writing, the web, self-service portal and social media.
We're a friendly team and thrive on providing outstanding customer service, whilst selling the right storage solution to our customers.Don't worry if you don't have all the skills now, Safestore supports every colleague with their training.
Here at Safestore our people make the difference.
We just want you to be yourself, and before you know it you will be part of the Safestore team dazzling our customers and achieving your store's bonus targets.