My client is looking for someone who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customer's needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
Working as a Customer Service Administrator, the appointed person will play a key part in being the first point of contact for the team, do some fact finding, store and upload data where necessary and then pass on to the relevant party.
This position will be for 6 months with the potential for an extension or a permanent offer.
A large employer with sites across Manchester are looking for someone to join the team on a contract basis.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.