Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
Fixed Term Contract - ending on 31st December 2024.
This is an exciting opportunity to make a real difference in delivering a high-quality service for our customers, ensuring that all complaints are resolved effectively, promptly, and in line with policies.
We are seeking a Complaints Resolution Team Leader to join our housing association and lead a dedicated team focused on managing complaints at stage one or stage two.
Role Purpose
As a Complaints Resolution Team Leader, you will oversee and support a team responsible for resolving complaints, ensuring targets are met and compliance is maintained.
Would you like to join a company who are customer-centric, tech-led, and passionate about sustainability?
As the Customer Operations Director, you will be working as part of a dynamic Senior Leadership Team and responsible for leading the key business areas in delivering a best-in-class customer experience and operational excellence resulting in a market-leading cost to serve.
This company are well on their way to a Net Zero future!
Posted by Berry Recruitment • £180/day to £250/day
My client a large Electrical/Mechanical maintenance company based in the South East of England is looking for a Plumber with Commercial Gas experience.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
You must also have a Gas Safe certificate along with your own transport.
We are looking for an experienced woker who will be reponsible for:
Ensuring that all incoming complaints and Member/Mayoral enquiries are swiftly allocated to the right people in the right service areas so that the issue can be investigated as quickly as possible.
Ensuring that our Senior Complaints Officers make phone calls to the resident at the start of the process and keep them updated on the progress of their case.