Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
Posted by Zest Business Group • £22K/yr to £24K/yr
You will work as part of the Sales Order Processing team resolving any questions and queries via telephone, email or any other appropriate means making sure the customer is left satisfied.
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Maghull within their Sales Order Processing department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Posted by Acorn insurance & Financial Services LTD • £25K/yr to £33K/yr
Reporting to the Complaints Team Leader, you will be responsible for managing and resolving a portfolio of customer complaints whilst effectively liaising with the financial Ombudsman Service.
The complaints will be in relation to motor insurance claims in line with Consumer Duty, delivering high levels of customer satisfaction and maintaining the reputation of our company.
A fantastic opportunity for a motivated, customer-centric individual to join an exciting and growing Claims department has become available.