I am working exclusively with a business based in Liverpool who are seeking a Customer Service Representative, who will serve as the first point of contact for our customers during service issues or faults.
This role is vital in providing first-level support, managing support tickets, and ensuring high levels of client satisfaction through effective communication and problem-solving.
Not only is this company the UK market leader in their field, their competitive salaries, onsite parking, flexible working hours with an unrivalled benefits package; is simply not an opportunity you would want to pass up on!
Saturday hours available to include in shift overall if required.
Monthly incentive payment scheme.
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
About the role
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.