My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
We're an experienced team of IT professionals based in the West Midlands.
Not only do we have the experience but we have the expertise too, so you don't need to be IT literate.
We grew up around IT and have a great understanding of the common problems, as well as the high-impact issues which can occur when dealing with larger IT systems.