We are looking for a Customer Care Executive to deliver exceptional support and service to our customers, addressing escalations beyond the Customer Service team's remit.
This role involves managing complaints with professionalism and efficiency, driving improvements in customer experience, and supporting continuous improvement efforts.
Posted by Macildowie Recruitment and Retention • £25K/yr
THE OPPORTUNITY
Providing the Customers with Product Information is done several ways, most of time with the customer calling the Order Processing Team or emailing the team shared inbox.
You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.
Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.
We are currently seeking an experienced customer-focused individual to join our client's team as they look to add a Senior Customer Service Advisor.
Up to £28,000 DOE
The successful candidate will play a crucial role in supporting the team to ensure the smooth operation of the customer support processes and deliver a first-class experience to their valued customers.
We are currently seeking a motivated and dynamic individual to join our clients' team as a Customer Service Coordinator.
This role offers an exciting opportunity to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.
Company Overview: Our client is an established provider of automotive repair and maintenance services, and they are committed to quality, customer satisfaction, and excellence.
They are now looking to add to their team in recruiting for a customer focussed Receptionist, ideally someone who understands terminology and the basics of car mechanics.
They have an excellent reputation within the area and a loyal client base.
In this position, you'll manage daily emails, tickets, and calls on the Helpdesk.
This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.
We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team.