You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
The successful candidate will respond to IT support requests in accordance with the helpdesk procedures and priorities.
We have a super opportunity for an IT Technician, set in lovely ground in the heart of Surrey.
This role requires someone who has come from a similar position, with extensive knowledge of IT operations and are able to oversee maintenance IT infrastructure.
We have a lovely Sales Administration role available for an immediate start for a super company based onsite in Leatherhead, Surrey
Reporting to the Senior Sales Administrator within the Sales and Marketing Team
The successful candidate will be responsible for supporting the Sales Account Managers with putting together proposals to ensure clients receive them in a timely manner.
Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents.
We are looking for an excellent communicator, with the ability to foster effective relationships internally and externally.
Here at Mount Green, we are now seeking an Income Officer to effectively reduce all accounts in arrears to meet monthly individual and team targets.