Posted by Cummins Mellor Recruitment • £24K/yr to £25K/yr
We are currently seeking a highly motivated individual to join a fantastic customer service team in Burnley.
As a Customer Service Advisor, you would play an essential part in continuing our promise to deliver unrivalled customer service and have the opportunity to develop and grow our customer base.
Working alongside your dedicated Field Sales Representative, you will be responsible for the following activities within your given territory.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This role will put you at the fore front of our Business Centre.
Posted by Hays Specialist Recruitment Limited • £23K/yr to £24K/yr
Your new company
My client, located in Preston, is currently looking to recruit a Client Services Administrator within the team.
The company offers comprehensive Health and Protection insurance advice and prides themselves on going above and beyond to assist each individual client.