CUSTOMER SERVICES
PRESTON
£24,000 - £25,000 per annum
PERMANENT
We have an exciting opportunity to join our highly reputable, established client near the Leyland area. Due to continuous growth and expansion they are seeking a Customer Service Professional to join their team.
Key Responsibilities;
- Working on the in-house system, tracking and following deliveries through to completion
- Checking delivery timescales, ETA's etc and informing customers of any issues / late deliveries
- Dealing with high volumes of customer calls and emails, query handling and investigating
- Re-routing deliveries when necessary
- Working closely with the warehouse to gain order / pallet and distribution information
The successful candidate will be customer focussed, have a high level of attention to detail, good team player and have the ability to go above and beyond to strive for customer excellence.
Interested in hearing more? Please call Katy or email for more information.
INDCOM