We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Working as part of the business' administration team, your role will be to deliver excellent service to your customers from the time they place their order to the time the receive it.
We're recruiting for a Customer Service Administrator to join a leading distribution business in Preston.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Posted by Square Peg Associates Ltd • £23K/yr to £24K/yr
We are looking for experienced individuals who are confident liaising and working with business customers, stakeholders and external contacts via telephone and email correspondence.
£23,000 - £24,000 (plus bonus up to 10% pa)
This opportunity offers hybrid working with 2 days from home once fully trained.
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This role will put you at the fore front of our Business Centre.