You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Working within the Customer Service department, you'll promote excellent Customer Service by offering consistent support, guidance and advice to customers, offering the most time and cost appropriate solutions.
We're recruiting on behalf of an industry-leading online retailer with bundles of creativity, enthusiasm and ambition.
They offer fantastic benefits, including free breakfast, tea and coffee every day and a friendly / supportive working culture, plus
Complaints & Customer Care Administrator - 4 months temporary to perm - Immediate start - Coventry based - 9am - 5pm some Hybrid working will be available paying £12.20ph.
Our client have a brand new team and they are now expanding!
Luxury office environment with outstanding facilities!
Are you looking to join a company where customer focus and employee satisfaction go hand in hand.
With a Trustpilot rating of 4.6 from over 27,000 reviews, dedicated to providing top-notch service, you'd be working for an industry-leading online retailer known for its excellent reputation and commitment to exceeding customer expectations.