We are seeking an experienced and dynamic Triage Engineerto join our helpdesk team
You will be responsible for providing first response to client tickets, including phone calls, emails, implementing first time fixes, following escalation procedures and monitoring daily tasks, all withing contracted service levels.
This role primarily serves as the first point of call for all customers.
Posted by Hays Specialist Recruitment Limited • £28K/yr to £31K/yr
Your New Company
Are you looking to join an up-and-coming business?
We are working alongside a fantastic client based in Waterlooville, who are looking for a PA / Office Manager to help with the day-to-day running of the office.
If you want to help us to help others, we have the job for you!
On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.
We provide plenty of notice to accommodate your schedule.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.
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