CUSTOMER SERVICE SPECIALIST OFFICE BASED / OPTION TO WORK FROM HOME AFTER 3 MONTHS
Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.
TP is also ranked 25th in the Fortune World Best WorkplacesTM.
The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.
Saturday hours available to include in shift overall if required.
Monthly incentive payment scheme.
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.
This role would suit someone who has experience in customer service from financial services, but they would also consider candidates from call centre or hospitality.
Pertemps are currently working for a global client based in Glasgow City Centre who have a new role for candidates who are fluent in Dutch and English.
The role is working hybrid (2 days in the office), salary £26k and the benefits are fantastic.
Joining an established team, you will be instrumental in supporting customers through their complaint journey, ensuring a smooth and customer focused service.
Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.
Applicants must speak Italian or Dutch at a fluent business level.