We are a successful and well-established e-commerce business selling sports, fitness, healthcare and safety products is looking for an office -based Customer Service Advisor to join their online team in Clapham, London.
The role is office based in Clapham, Central London.
Along with a salary of up to £30,010.50 per annum, you will also receive 28 days of holiday including bank holidays (rising by a further holiday for each year of service up to 33 days of holiday), regular staff socials funded by the business, weekly McDonald's breakfasts, free tea and coffee, Friday beers, soft drinks and chocolate, and a staff discount on products!
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
My client is a newly launched lender specialising in both credit card and debit accounts - they are now looking for a Complaints Specialist to join their growing Operations team.
The role of the Complaints Handler is a hybrid role.
The successful candidate will split their time between handling customer complaints across all products, services and channels as well as corresponding administration duties that will allow for improved efficiency across the Complaints department.
Working as part of the customer service team to deliver excellent support to clients over the telephone.
Managing customer enquiries recording details of all calls managed on the computer system.
General
This is a fantastic opportunity for a hardworking and friendly Customer Service Assistant to join a successful local Company who provide excellent training and opportunities for progression.