We're excited to offer a fantastic opportunity for a Customer Support professional to join our client's growing organisation based in Newmarket.
This company truly values its employees, offering a range of excellent benefits including free onsite parking, enhanced holiday entitlement, private healthcare, a birthday gift, and loyalty tax-free bonuses after three years of service.
This is a diverse and fast-paced role where no two days are the same.
Members of this team focus on helping customers experiencing vulnerability, resolving complaints and escalations, and also with any more difficult customer situations such as bereavements.
They work within our dedicated Customer Care team and focus on escalations and specialised service within our wider customer operations and support department.
Moneybox Customer Care Executives are our complaint handler and vulnerability specialists.