Great new Customer Services opportunity to join an amazing customer services team in brand new offices in Shenfield. You will start in my clients offices in Brentwood with a move to their stunning new offices in Shenfield within the next few weeks.
DUTIES for customer services role
- Supporting customers either email or via phone through their sales enquiry and orders.
- Taking sales order enquiries and responding within timelines
- Use of CRM to upload and processing of customer orders
- Respond to customer inquiries, complaints, delivery issues and provide exceptional customer service- Update order status on system,
- Liaison with Courier company and despatch to chase and track missing orders
Requirements:
- Experience in a similar role within a sales or customer service environment
- Attention to detail and accuracy in data entry and record keeping
If you are a motivated individual with strong customer services skills and a passion for supporting sales operations, we would love to hear from you. Apply now to join our clients dynamic team!
SUCCESSFUL ONLY candidates will be contacted within 5 days, if you do not hear back from us we thank you for your interest but the application was unsuccessful on this occasion.
Job Type: Full-time
In person on site no option for Hybrid
Free Parking
Excellent training on offer