Posted by Lloyd Recruitment Services Ltd • £25K/yr
General
Our Client is looking for individuals to join their customer & client service team.
Due to the nature of the business and industry, you will need to be organised and confident to react to a fast-paced working environment and enjoy working to daily targets and caseloads.
The Role
Being the first point of contact for all client service enquiries, you will be required to handle a variety of incoming calls, as well as responding to emails and online requests.
Respond to all queries within agreed SLA's, resolving at first point of contact where possible via multiple channels such as telephone, email and chat to enhance the customer service experience.
Take ownership of employee queries and see them through to resolution, with a keen focus on outstanding customer service, whilst following team ways of working.
General
We are looking for a 1st Line Support Advisor for an initial 3 month contract, this role requires you to be onsite Mondays and Wednesdays.
Are you looking for an exciting opportunity to showcase your customer service and account management skills?
We have the perfect role for you!
Our client is a leading marketing company in the heart of Wimbledon, and they are searching for a talented Telemarketingprofessional to join their team on a Fixed Term Contract starting from as soon as possible until November 2024 or end of March 2025.
Based in London, our client are currently recruiting for sales and customer service advisors due to their recent expansion and high client demand.
Dealing with all aspects of our sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.