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Customer Service Advisor - Front of house We are hiring Customer Service team members to support a variety of bespoke accommodation sites throughout the UK. Each summer, we upgrade and prepare our locations ready for our residents. As part of the summer team, you will be assisting the on-site team get our vibrant and modern accommodation prepared and in great shape to welcome our students in September. Are you a highly motivated individual with a passion for delivering memorable moments? The Package. Location: Manchester Hours: 9am - 5pm Working Pattern: Full and Part-time available Rate of Pay: £13.21 Duration: July - September Flexible Scheduling - we will be offering a variety of shifts; you can work shifts that suit your requirements. If you have a strong customer service background and are excited about working with our customers, then this could be the perfect opportunity for you! Here's a bit about the job. Working as part of the dedicated on-site team to make sure the students who stay with us always feel at home. You will be running the front of house, ensuring that all residents and visitors have a friendly face to help them with their questions. You will be logging maintenance requests and keeping any information on the database. Ensuring bookings for room viewings, move-in days and check-outs run smoothly. Ensuring all phone and email queries are dealt with quickly. Handle deliveries and on-site visits from contractors. Dealing with anything from a missing parcel to payment queries. Benefits Annual leave allowance Weekly pay cycle Easy online timesheet and payslip system Pension Scheme Employee Benefits including Eye Care Vouchers, corporate discounts and more Employee Assistance Programme Dedicated inbox to assist you with any questions What are we looking for? People who are dedicated and passionate about customer service, your experience can be from any industry, as long as you love to work with people and deliver memorable moments. Good IT Skills, comfortable using a variety of computer systems Excellent Telephone manner Apply today! and join our client's organisation as they continue to lead the industry with exceptional customer service. We'll make an effort to reach out to you concerning your application. However, due to the volume of applicants, we may not be able to contact everyone. If you haven't heard from us within 14 days, please consider your application unsuccessful. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Customer service advisors needed - No experience required - Work flexibly and get paid weekly Join our growing team of Customer Service Advisors in Birmingham today! You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience. We have on-site, remote working and temp-to-perm opportunities available. You will have the chance to work with a range of industry leading companies to develop your skills and career, with many benefits. Check the Coople Jobs App regularly as new jobs are posted daily. Why join Coople and work flexibly as a customer service agent: Earn up to £13/hr (including holiday pay). As your legal employer, we also manage your National Insurance and help you save for retirement with pension contributions. Various start dates throughout the year. Get paid weekly - every Friday, with holiday pay included. No experience or interviews required! No minimum hours. Choose when you work, where you work and how often you work. Temp-to-perm opportunities available. New jobs are posted on the Coople Jobs App daily. Check regularly for new opportunities and apply quickly for roles that suit you. What are we looking for in our Customer Service Agents? Strong people skills - you will be required to interact with a diverse range of people daily. Candidates must be able to navigate potentially difficult calls with confidence, friendliness, and ease. Ability to work under pressure and solve problems in a fast-paced environment - candidates must be able to handle challenging calls with resilience and confidence. Competent computer skills - candidates must be able to navigate relevant computer programs (e.g. CRM software) and telephone systems. Proven track record in hitting targets and KPIs. Great eye for detail and quality. Availability to occasionally work weekends and bank holidays. Your responsibilities may include: Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual and team targets. Entering and updating customer account data. Proactively finding patterns in customer interactions, identifying where and how to optimise processes, tools or products to improve the customer experience. Build expert knowledge of the company product, systems and processes. How to apply: Click the apply button below. Download the Coople Jobs App, create an account for free! Downloading the Coople Jobs App will enable you to apply for every Coople office job in Birmingham. It's simple, once you create an account, start applying for jobs. About us Coople is one of Europe's largest on-demand, digital staffing platforms with over 7,500 hiring companies and over 1 million registered workers. Our mission? We're here to change how the world works through technical innovation, matching and connecting ambitious workers with flexible and fulfilling work across the hospitality, office, events, and retail and logistics sectors.