The company is a luxury brand, they are well known not only for their products, but also their exceptional customer service.
Joining a friendly and dynamic team, you'll be working across email, telephone, and live chat to help solve customer queries.
Signature Recruitment are delighted to be working with a world-renowned beauty company in the hunt for temporary Customer Care Coordinators until the end of December 2024.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
Posted by Building Recruitment Company • £27/hr to £34/hr
General
Champion the customer's experience to improve customer satisfaction, whilst managing expectations.
Responsible for ensuring that responsive repairs, including relets, are carried out satisfactorily from end-to-end of the process, including monitoring the work of the trade teams and contractors, from start to completion, ensuring delivery of high quality work, getting work done "right-first-time" and achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service.
Responsibilities
Carry out pre and post repairs, exchange and relet inspections as directed by the Council's scheduling system and in liaison with the Trade Teams.
You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.
Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre on an adhoc basis.
Duties
Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.