Tired of the same old routine Want something more dynamic Whether you have little or no experience, our very fast-growing client in Dartford is a powerhouse in Customer Service.
If you're passionate about learning and thrive in a team environment, this customer service opportunity is tailor-made for you.
They believe that people are the secret sauce to their success.
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
General
We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Posted by vertex-it-solutions • £34K/yr to £37K/yr
General
You may be required to work at other customer sites in the Southeast, and mainly central London.
The ideal candidate will have worked in a fast paced, busy customer facing IT support environment, and will have good experience in Cloud based systems such as Azure, and o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service.
Role
An opportunity has arisen for a Technical Support engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers.