As a Customer Service Advisor, you will provide a service to inbound customer contacts through multiple communication channels, primarily by telephone and email to make outbound contacts as appropriate to maintain or enhance that service.
Are you devoted to delivering superior customer service with a passion for making a difference?
If that sounds like you, then we have your next new challenge waiting at the West Brom.
We are currently seeking a temporary customer service assistant to serve as the initial point of contact for residents at this luxury student accommodation.
Temporary Customer Service Assistant - £11.44 p/h Birmingham, B4
We are currently seeking a temporary Reception & Customer Service Assistant to serve as the initial point of contact for residents at this luxury student accommodation.
The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service.
Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.
Posted by Hays Specialist Recruitment Limited • £12/hr
Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking for a number of customer service advisors to join the Housing Repairs team within the council.Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities.
Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.