Are you an organised and customer-focused individual looking to join a dynamic team? Pertemps are recruiting on behalf of a leading plastic components manufacturer in the heart of the Black Country.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person.
- Processing orders, manage customer accounts, and maintain accurate records.
- Collaborate with production and sales teams to ensure timely order fulfilment.
- Assist in resolving customer issues and complaints efficiently and professionally.
- Utilising Microsoft Office Packages: Word, Excel, Outlook.
- Confident communicating via telephone, email, and face-to-face.
- Liaising with other teams within the company to ensure timely order fulfilment.
Successful candidate will have:
- Strong attention to detail.
- Experience in a customer service or administrative role.
- Strong knowledge of Microsoft Office packages; Word, Excel, Outlook.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritise workloads in a fast-paced environment to ensure all workloads are completed in a timely manner.
Hours of work:
Monday to Friday 7am to 4pm (early finish on a Friday)
Hourly Pay:
£12ph