As a Customer Service Advisor, you will provide a service to inbound customer contacts through multiple communication channels, primarily by telephone and email to make outbound contacts as appropriate to maintain or enhance that service.
Are you devoted to delivering superior customer service with a passion for making a difference?
If that sounds like you, then we have your next new challenge waiting at the West Brom.
Handling inbound queries relating to a wide range of topics.
The Role
As a Customer Service Agent, you will engage with customers over the telephone, addressing their questions, resolving any complaints and providing essential support or their account.
We are currently seeking a temporary customer service assistant to serve as the initial point of contact for residents at this luxury student accommodation.
Temporary Customer Service Assistant - £11.44 p/h Birmingham, B4
We are currently seeking a temporary Reception & Customer Service Assistant to serve as the initial point of contact for residents at this luxury student accommodation.
The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service.
Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.