The Service Desk Advisor will also contribute to problem resolution to our customers.
Reporting to the office manager, you will be responsible for ensuring that the customers are receiving the appropriate assistance including managing all procedures related to the identification, prioritisation and resolution of end user requests, including the monitoring, tracking and coordination of Service Desk Functions.
An excellent opportunity has arisen for a Service Desk Advisor to join our client in their established local business.
Reporting to the supervisor, you will manage the engineer's workload and ensure that the customers are receiving the appropriate assistance.
Our client, a large independent service company have an urgent requirement for a permanent Service Desk Controller to join their busy team in Ilford.
This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
This is a Part Time Position Working 18 Hours Mon -Saturday 5 days per week,6 hours per day
Posted by Premier Work Support • £30K/yr to £34K/yr
Supporting and assisting the training of new RLO's on the role, procedures and company policies as required
Reporting to the Lead Resident Liaison Officer you will be responsible for:
Our client, an established and successful construction company has a permanent position for a Resident Liaison Officer to join their existing team to cover various London locations.
Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met.
Focusing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands.
To identify, and develop strategic relationships with regional/key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region.